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Troubleshooting

Dog Rocks are not an exact science and every dog, household & situation is different but once you have worked out what “dosage” of Dog Rocks works best for your situation, there is no reason for any more burn patches on your lawn as long as Directions or Use are adhered to. Factors that may affect the use of Dog Rocks include:

Newly laid turf - may be sensitive until its roots are established so if you can keep your dog off your turf for an extra couple of weeks or so, the results will be better than letting them run on it straight away. Dog Rocks absorb impurities from the water that are also found in fertilizer and new turf contains higher than normal amounts of fertilizer, thus Dog Rocks have to work even harder on newly laid turf.

To combat this you could “up” your dosage by having one pack of Dog Rocks in a water jug and one pack in a water bowl and decant water from the jug to the bowl.

Extreme warmth – You may find that in times of extremely sunny weather and high temperatures your dog will drink more water. In these circumstances you may find that you will have to “up” your dosage of Dog Rocks and in some cases even double it. Dog Rocks are not an exact science and every dog is different but once you have sussed out what works for you, there is no reason for any more burn patches on your lawn as long as directions for use are adhered to.

Diet - Dog Rocks may not work as well for a dog or bitch eating a lot of red meat. If you can reduce the red meat content in their diet and with the use of Dog Rocks, you should be able to enjoy your lawn all year round. Snacks also will reduce the effect of Dog Rocks, a premium dry dog feed is best used alongside Dog Rocks.

FAQs

Q. How do DOG ROCKS work?

A. Dog Rocks are a coherent Rock with a mechanically stable framework meaning no significant mineral particles are released into the pet’s drinking water, in other words, Dog Rocks do not break down or leech anything into the pet’s drinking water. Dog Rocks provide a stable matrix and a micro porous medium in which active components are able to act as a water purifying agent through ion exchange. For this reason, when placed in water, Dog Rocks will help purify the water by removing some nitrates, ammonia and harmful trace elements thereby giving your dog a cleaner source of water and lowering the amount of nitrates found in their diet thereby lowering the amount that is expelled in their urine. An overload of nitrates in urine will cause lawns to burn. Dogs do produce nitrates as a by-product from the protein in their diet, but the difference between too much nitrate that will kill the grass and the amount of nitrate that will be good for the grass is very small.

Q. My dog keeps taking the DOG ROCKS out of the water bowl, what can I do?
A. Some dogs are fussy about having a Rock in their water bowls, who wouldn’t be to begin with...?! Persevere and keep on putting them back in; within a week they should be used to the Rock and not bat an eye lid. If they really don’t like the Rock, try putting a small rock in the water bowl (any old rock or stone) and then gradually build up the size so they get used to it over time. After that, if they are simply not having it, put the Rock in a jug of water and decant water from the jug to the water bowl.

Q. My dog and cat share the same water bowl. Is this "OK"?
A. Yes, DOG ROCKS can be used by cats with great effect and in the same way. DOG ROCKS are an 100% natural product with no side effects and no change to the pH balance of your pet’s urine. Our studies have shown and our sales have proven that Dog Rocks are safe for all breeds of dogs, cats, rabbits and any other pet you share your household with. We do not however market Dog Rocks for cats as it is impossible to ensure they only drink from the bowl with the Rocks in. Cats wander in ways a dog can’t and we have no way of knowing where else they drink from. Unfortunately there are no benefits to the cat urine smell – it makes no difference at all!

Q. Will my dead lawn come back to life by using DOG ROCKS?
A. DOG ROCKS are used to help prevent those nasty burn patches; they cannot bring back dead lawn back to life.

Q. How long do DOG ROCKS take to work?
A. DOG ROCKS take just 8-10 hours to start working in the water. After just 8-10 hours no new burn patches will occur….however it won’t fix the old spots! With proper lawn maintenance you will see vast improvements in 5 weeks. You won’t see any difference in the rock when it’s working.

Q. Why do I need to change my DOG ROCKS every 2 months?
A. DOG ROCKS act like a sponge or a filter; they reach their saturation point after this period and are no longer able to absorb any more impurities.

Q. If I take my dog to work with me or he stays with friends or relatives, do I need to take my Dog Rocks with me?
A. Yes

Q. If DOG ROCKS are good for the lawn, are they harming my dog’s health?
A. DOG ROCKS do not change the pH balance of dog’s urine so they should not harm your dog at all.  Please make sure you follow the Directions of Use.

Q. My dog drinks from the swimming pool and pond, can we use DOG ROCKS?
A. Yes you can, but if he or she takes a lot of water from a source of water without Dog Rocks in it, the results will be diluted. Best results are achieved by stopping your dog from drinking from other water sources.

Q. Can I still clean my dog’s water bowl and replace the water?
A. Yes you can change the water as usual, try to change it every couple of days and just top up at night after your dogs last drink. Sticking to this practice means that the DOG ROCKS have as long as possible sitting in the water.

Q. Can I use DOG ROCKS with a pet water fountain?
A. Yes we have customers who use DOG ROCKS with pet water fountains very successfully as the water is the same water, it is just being pumped round in a cycle. 

Q. What are DOG ROCKS?
A. Dog Rocks are an igneous Rock with absorbing & retaining qualities.

Q. Where are DOG ROCKS from?
A. Dog Rocks come from Australia. Tests are carried out to ensure that the supply is consistent year on year. The source of the Rocks is native and unique to a particular area in Australia and cannot be found anywhere else in the earth.

Q. Why only from Australia?
A. Igneous Rocks is common worldwide.  Igneous Rocks are not consistent & the cooling speed after eruption from the earth’s core will alter the internal Rock structure.  Research & development is continual & samples from around the world are being tested to find other sources in order to reduce our carbon footprint & shipping.  To date we have found no match. Watch this space!

Q. Do DOG ROCKS work for all breeds of dog?
A. Yes, we have doggie customers of all shapes and sizes who all get great results from DOG ROCKS.